Shipping policy
SHIPPING POLICY – BANDITS OUTLAWS
Processing Time
All orders are processed within 5–7 business days.
During high-volume periods or product drops, processing may take an additional 1–2 days.
Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and package weight.
Standard Shipping (U.S.)
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5–7 business days
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Tracking number included
Expedited Shipping (U.S.)
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1–3 business days
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Tracking number included
International Shipping
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7–21 business days (varies by country)
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Customs fees or import taxes may apply and are the customer's responsibility.
Order Tracking
Once your order ships, you will receive an email with a tracking number.
Tracking may take 24 hours to update.
Lost, Stolen, or Damaged Packages
We are not responsible for packages lost or stolen after they are marked “Delivered.”
If your package is damaged or missing in transit, contact the shipping carrier directly.
For additional assistance, email us at:
📧 support Kasterine@banditsoutlaws.com
Incorrect Address
If the shipping address was entered incorrectly at checkout, please contact us within 24 hours.
Bandits Outlaws is not responsible for orders shipped to the wrong address provided by the customer.
Order Not Received
If your tracking shows “Delivered” but you did not receive your package:
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Check all surrounding areas
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Confirm with neighbors or building staff
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Contact the shipping carrier for GPS delivery confirmation
If still unresolved, email us and we will try to assist.
Pre-Orders
Pre-order items ship on the date listed in the product description.
If your order includes pre-order items and in-stock items, they may ship separately.
Contact Us
For any shipping concerns:
📧 support Kasterine@banditsoutlaws.com
We respond within 24–48 hours.